CUSTOMER STORIES
In Their Own Words: What Phoenix Homeowners Say About Life With Security Screens
Real Google reviews from real Valley customers, and the themes that keep showing up in them
We can tell you our stainless steel security screens are strong, that our installers are fast and respectful, and that the whole experience is easier than you expect. But we would say that, wouldn’t we?
So instead, this article gets out of the way and lets our customers talk. Every quote below is pulled word for word from a public Google review of Paramount Security Screens. Nothing was edited except for length, and you can read every review yourself on Google. When you do, a few themes come up again and again, and they might not be the ones you expect.
4.9 ★
Average rating across our Google reviews
47
Reviews from homeowners and businesses across the Valley
~90 min
How long one customer’s patio door and front door install took, in her own words
“I can finally sleep with the doors open”
Here is the thing nobody tells you about security screens: the reviews are less about fear and more about fresh air. The most common story our customers tell is rediscovering what an Arizona evening feels like with the doors open.
★★★★★
“I can finally sleep well with the doors open to let the cool air in because of how secure these security doors are.”
Kim K. · Google review
★★★★★
“Not only will I be safe, but when the weather cools off I will be able to leave my door open and get a beautiful cross breeze…”
Jean P. · Google review
Security is the reason people call us. The cross breeze is the reason they write reviews.
The pets figured it out before anyone
We did not see this one coming when we started the company, but pet owners keep telling us their animals treat a security screen completely differently than a flimsy bug screen.
★★★★★
“My dogs can’t get through it and for some reason they seem to notice this screen door compared to just a bug screen, which they usually slam into.”
Kim K. · Google review
★★★★★
“…my cats can sit by the door and enjoy the outside without getting out! Thank you Andy for the great installation and Heather for the amazing customer service!”
Jean P. · Google review
Stainless steel mesh holds up to a 70 pound dog the same way it holds up to a crowbar. Your cat gets a window seat. Your dog stops destroying bug screens. Everybody wins.
Peace of mind for people who live alone
Some of the reviews that mean the most to us come from customers for whom home security is not abstract. It is the difference between checking the locks three times and actually relaxing at night.
★★★★★
“The price was more affordable than most companies in this industry, the process was smooth, and what really stood out was their honesty and genuine concern for my safety, especially as a woman living alone. They took the time to explain everything clearly… The installation was a breeze! I highly recommend them!”
Maryam A. · Google review
A security screen works 24 hours a day with no arming, no app, and no monthly fee. For someone living alone, that “always on” quality is exactly the point.
“Much better than putting in bars like a jail”
Businesses and HOA homeowners have the same worry: they want protection that does not announce itself. One Valley office manager put it better than we ever could.
★★★★★
“We had these screens installed at our office and they look very sleek. Much better than putting in bars like a jail. We had multiple companies give us quotes but this one by far had the best product even offering multiple colors… the peace of mind that comes with it is priceless.”
E.S. G. · Google review (commercial install)
★★★★★
“We love our doors and receive compliments on them all the time. I highly recommend Paramount.”
Ron R. · Google review, Surprise AZ
From the street, a security screen reads as a handsome screen door. That is why they pass HOA review in communities where window bars never would.
The install crew keeps stealing the show
We are proud of our product, but our reviews spend a surprising amount of time on Andy, JR, and Heather. The details customers remember are small ones: shoes off at the door, a vacuum running during the install, a wreath re-hung on the new door before the crew left.
★★★★★
“Andy did our install and he was so professional and FAST! He had the patio doors and front screen door installed in about an hour and a half! He also was very respectful of our property and vacuumed as he went along… He even showed us how to hang our wreath on the screen door so I can still show off my holiday decorations!”
Takaya S. · Google review
★★★★★
“…we don’t wear shoes in our house and the installers were respectful and took their shoes off everytime they came in the house, very much appreciated!”
Kim K. · Google review
★★★★★
“Paramount was the best choice from the moment I called them to talk about their product until they installed them… They went out of their way to get this door installed quickly! So if you’re looking for a security door, give them a chance!!”
Patty L. · Google review
Service after the sale (even when it wasn’t our screen)
The truest test of a local company is what happens when something needs fixing. One recent review came from a homeowner whose security screen was not even ours.
★★★★★
“Andy came out to fix my old security screen purchased from another vendor. He spent over an hour and a half working on it and he fixed it. He is very knowledgeable, competent and kind. I would highly recommend him over any other screen company. He is the best!!”
Irene K. · Google review
Every Paramount install is backed by our Lifetime Warranty and No Break-In Guarantee, so our own customers never wonder whether we will pick up the phone after the job is done.
🔍 Don’t Take Our Word For Any of This
Every quote in this article is from a public Google review, visible to anyone. Before you choose a security screen company (including us), read their reviews the way you just read these: look for what customers say about the install crew, the communication, and what happens when something goes wrong. Read all of our Google reviews here, and if you are already a Paramount customer, we would be honored if you added your own.
Ready for Your Own Cross Breeze?
Join the Valley homeowners sleeping with their doors open. Free in-home demo, no pressure quote, and an install measured in hours, not days, anywhere in the Phoenix metro.
Call us: (602) 214-7005 | Licensed & Insured | ROC #353818
